Privacy Policy

Privacy Policy

This Privacy Policy applies to the Total Health Clinic website. The Total Health Clinic website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Total Health Clinic is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.

We believe that transparency is the key to any healthy relationship. At Total Health Clinic, we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our website and you will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

Specifically, we’ll cover:

· Information We Collect and How We Use Information

· How Information Is Shared

· Data Retention

· Analytics and Advertising Services Provided by Others

· Cookie Policy

· Our Policies for Children

· Information Security

· Who We Are and How To Contact Us

Information We Collect and How We Use Information


We collect the following personal information from you on the Total Health Clinic website forms.

· First and Last name

· Email address

· Phone number

If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics. At the time you subscribe or any time thereafter, you can choose to opt-out of receiving these emails from us.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Total Health Clinic website:

Device data. We collect data from the device and application you use to access the Total Health Clinic website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

Usage data. We collect usage data that may include which Total Health Clinic webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Total Health Clinic collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Total Health Clinic email messaging and to monitor and improve email deliver ability and open rates.

How do we protect visitor information?


We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Email address it will kept-ed in a locked up high security file, no one will have access to this file but 1 person in our office.Since we are a Doctors office so we have to comply with the HIPPA Laws that govern privacy for our patients, as we, will also add our online customers to information restriction access. We will never give any of our customers information to any 3rd party, it will be only restricted to Total Health Clinic-our website: www.TheTotalHealthClinic.com

How Information Is Shared


Except as set forth in this Privacy Policy or as specifically agreed to by you, Total Health Clinic will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

Data Retention


We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

Analytics and Advertising Services Provided by Others


· Google Analytics. In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

We use this information to conduct research and analysis to better understand how visitors are using the Total Health Clinic website, so that we can improve our website experience. From time to time, Total Health Clinic or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally, Identifiable Information collected through market research will only be used by Total Health Clinic and its operations contractors and will never be given or sold to a third party.

Cookie Policy


We use cookies and other technologies to ensure that everyone who uses Total Health Clinic website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.

Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our Policies for Children


We are committed to protecting the privacy of children. Neither Total Health Clinic nor any of its services are designed or intended to attract children under the age of 13.

Information Security


We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services.

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Total Health Clinic site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Who We Are and How To Contact Us


If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at thcssf@gmail.com

Total Health Clinic

363 El Camino Real Suite 105

South San Francisco, Ca 94080

(650) 291-0709


This Privacy Policy does not protect you when you send content, questions or ideas to Total Health Clinic via email. If you want to keep them private or proprietary, do not send them in an email. We try to answer every email within 48 business hours, but are not always able to do so.

Last Updated: September 1, 2019